Production that stays up, and tells you when it won't.
Outages rarely look like a surprise in hindsight: a disk filling up, a certificate expiring, a backup nobody tested. We make those signals visible and put engineers behind them.
- 24×7 monitoring
- Backups tested, not assumed
- Named engineers on call
Your customers shouldn't be your monitoring.
Without useful monitoring, problems are found by users. With noisy monitoring, the real alert gets ignored.
Either way, incidents take longer to spot, longer to understand and longer to fix — and the same ones tend to come back.
Common challenges
Outages reported by customers
There is no alert, or it goes somewhere nobody is watching.
Alert fatigue
So many warnings fire that the one that matters gets missed.
Untested recovery
Backups run every night, but nobody has restored one recently.
Repeat incidents
Problems are patched in the moment and return because the cause was never fixed.
Observe, respond, prevent.
Reliability comes from knowing what is happening, acting on it quickly, and fixing causes rather than symptoms.
Speak with an engineer →Observability that matters
Metrics, logs, uptime checks and error tracking, focused on what your users experience.
Alerts that reach a person
Thresholds tuned to cut noise, routed to an engineer who knows the system.
Recovery you've rehearsed
Backups verified by restoring them on a schedule, with a written recovery procedure.
Fix the cause
Incidents are written up and followed by the capacity, configuration or code change that stops them recurring.
What the work involves.
We work with what you already run wherever possible. If a tool has to change, we tell you why and what it costs.
- Prometheus
- Grafana
- Loki
- Sentry
- Uptime checks
- Nginx
- Redis
- Kubernetes
- AWS
- SERVICEServer maintenance & monitoring24×7 monitoring, patching, verified backups and incident response.View service
- SERVICEDevOps & automationCI/CD pipelines, containers, infrastructure as code and monitoring.View service
- SERVICEIT infrastructure managementServers, networks and access managed end to end, and documented.View service
What changes when it's done.
Problems found before users find them
Monitoring covers the signals that come before an outage, not just the outage.
Calmer incident response
An engineer who knows the system responds, with dashboards and runbooks ready.
Known recovery steps
Restores are tested, so recovering is a procedure you have run before.
Fewer repeat incidents
Each incident leaves the system more robust than it found it.
Finding out about outages too late?
Tell us what you run in production. An engineer will reply within one business day with where the gaps in monitoring and recovery are likely to be.