Servers, networks and systems managed by engineers who get paged when something breaks — not a ticket queue that reads your emails once a week.
Most of the environments we take over were set up correctly once, then left alone for years.
They set it up three years ago, they've since left, and nobody has full access anymore.
Updates get postponed because nobody wants to be the one who breaks production.
They run every night — whether they'd actually restore is a different question.
Everything is documented and handed over as we go, not held as leverage.
New servers built to a documented, repeatable standard — not clicked together by hand.
OS and security patches applied on a schedule, tested before they reach anything that matters.
Segmentation, VPN access and firewall rules that are reviewed, not just inherited.
Uptime, disk, memory and certificate expiry watched continuously, with alerts that reach a person.
Automated backups with restores actually tested on a schedule, and a written recovery procedure.
A single record of what's running where, what it costs, and when it renews.
We start by finding out what's actually running before we change anything.
A full inventory of servers, access, licences and known issues — usually surprises everyone.
Missing backups, exposed credentials and single points of failure get addressed before anything else.
So the next incident is caught by an alert, not a customer complaint.
Patching, monitoring and support under a monthly agreement with a response commitment.
All three come with named engineers, written scope and monthly reporting.
Two weeks, fixed price. A written plan for your it infrastructure management work — yours to act on with us or without us.
Four to ten weeks to build it end to end, with weekly demos and a documented handover at the end.
A monthly retainer covering changes, monitoring and support once the work is live.
Anything else, write to us and an engineer will answer.
admin@cybexsoft.comUsually, yes — AWS, DigitalOcean, Azure, or a bare-metal provider you already use. We rarely need to migrate anything to take over management.
Support requests are acknowledged in under two hours on business days. Managed servers are monitored 24×7, and genuine outages are handled outside those hours.
Yes, alongside cloud infrastructure. The monitoring and patching approach is the same either way.
Often. We start with an audit, then give an honest recommendation — keep, improve in place, or rebuild — with the cost of each.
We ask for scoped access under your own account structure, which you can revoke at any point. Nothing needs to move into our name.
A short call is enough to tell you whether what you have is fine, or where the real risk is sitting.