Cybex WP SMTP routes every message your site sends through an authenticated provider you control — Amazon SES, SendGrid, Postmark, Gmail or any plain SMTP host — and records what happened to each one.
By default WordPress hands mail to the web server with no authentication and no record. Providers treat it as unverified, filters absorb it, and nobody finds out until a customer says they never got the receipt.
Locked-out users open support tickets instead of signing in.
Customers assume the payment failed and order again, or dispute it.
Without a log there is no way to prove whether a message ever left the site.
The free plugin sends. Pro adds the operational layer — the log, the retries and the second route — so a delivery problem is something you can see and fix.
SES, SendGrid, Postmark, Mailgun, Brevo, Gmail, Outlook or a plain host — guided setup for each.
Every message with recipient, subject, provider response and full headers, filterable by date or status.
Configure a second provider. If the primary rejects or times out, the message goes out on the backup route.
Email or webhook notification the moment sends start failing, with the provider's error attached.
The plugin verifies your DNS records and tells you exactly which value is missing or wrong.
Network-wide defaults with per-site overrides, and one licence key covering the whole network.
Choose a provider, paste the credentials, send a test message.
Search by recipient, subject or status and open the raw provider response.
Set the backup route and decide who gets told when sends fail.
SPF, DKIM and DMARC status for the sending domain, checked on demand.
Same sending engine in both. Pro adds what you need once email matters to the business.
No code changes and no DNS work beyond the SPF and DKIM records your provider hands you. The plugin checks both before you go live.
From the WordPress plugin directory, or upload the Pro zip and paste your licence key.
Pick from the list and follow the field-by-field instructions for that service.
Add the SPF and DKIM records, then run the built-in check until both pass.
Watch it land in the log with the provider's message ID, and you are done.
The price shown is what you pay — Indian orders include GST, everywhere else is tax-free. Renews at the same rate; cancel any time and the plugin keeps sending.
We had customers telling us order emails never arrived and no way to check. The log answered it in a day, and the failover has already saved us once.
Anything else, write to us — someone who works on the plugin will answer.
admin@cybexsoft.comYes. The plugin authenticates and routes your mail; the sending itself happens through a provider account in your name, so deliverability and reputation stay with you.
Anything that sends through WordPress goes through Cybex WP SMTP — WooCommerce, Contact Form 7, Gravity Forms, membership and booking plugins included. No per-plugin configuration.
Sending continues. You stop receiving updates and Pro support until you renew, and the log keeps the entries already recorded.
You choose the retention window — 7, 30, 90 days or unlimited. Message bodies can be excluded entirely if you would rather not store them.
Yes. Deactivate the key in your client portal and the activation slot is freed immediately for the next site.
Fourteen days, no questions asked. If Pro does not fix your delivery problem, tell us and we refund the licence.
The free plugin takes five minutes. Pro is a licence key away, with a fourteen-day refund if it does not help.
